About Us

About Us

Our Founders

Welcome to Best Expedition Cruises, a division of Kingsbridge Travel, where your extraordinary journey begins. Kingsbridge Travel was founded in 2011 by Diane and Arnie Ross, both seasoned travelers and passionate adventurers. They specialize in crafting premium and luxury cruises that offer personalized service and value-added experiences that are simply unparalleled. The Rosses have traversed more than 70 cruises and explored the corners of the globe.

Diane Ross, with a knack for sales, embarked on a career that led her from selling contact lenses to office equipment. However, her true passion for travel blossomed when she met Arnie. Diane and Arnie's love story began on a blind date where they instantly connected over their shared love of exploration. Seven months later, they tied the knot and embarked on their first adventure together, a week in Nice and Eze in the south of France, followed by a Windstar cruise through the French and Italian Rivieras.

In 1992, Diane embraced her calling as a travel agent to help others design their dream vacations. Her journey began at Rosenbluth Vacations in southern New Jersey, where she worked with corporate clients, including the renowned Campbell Soup. Diane's dedication and expertise earned her the respect of management, leading her to become the sole independent contractor in her office. She pursued advanced certifications, earning the titles of Certified Travel Counselor (CTC) and Master Cruise Counselor (MCC), reflecting her commitment to excellence and her desire to create dream vacations for her clients.

As a Certified Travel Counselor, Diane embodies extensive industry knowledge and professionalism, as conferred by The Travel Institute. The MCC designation, reserved for experts in cruise travel, was awarded by the Cruise Line International Association (CLIA), signifying her proficiency in recommending and selling cruises.

In 2023 Diane added to her accolades by becoming a member of The 1000, a club for the world's most influential travel advisors. The 1000 is a community of wholly-verified, top producing travel advisors from every corner of the world.

Best Expedition Cruises and Kingsbridge Travel are proud affiliates of Montecito Village Travel (MVT), an esteemed agency with around 800 travel advisors. MVT's longstanding membership in Virtuoso, a prestigious consortium of luxury travel agencies, provides us access to exclusive promotions and amenities you won't find elsewhere. In 2023, MVT achieved recognition as one of the inaugural Forbes Travel Guide Endorsed travel agencies, elevating our commitment to delivering exceptional experiences at Forbes-recommended properties worldwide.

In 2022, Diane was honored as MVT's top river cruise producer. While continuing to serve premium and luxury ocean and river cruise clients through Kingsbridge Travel, Best Expedition Cruises was launched to cater to the burgeoning interest in Expedition Cruising.

As connoisseurs of fine travel, Diane and Arnie Ross extend impeccable service to their clients. Their expertise and joyful approach to vacation planning make the process enjoyable and stress-free. They continuously explore new destinations, seek out special experiences, inspect the latest hotels, and evaluate the most luxurious ocean and river cruise lines. Diane and Arnie set sail 2-3 times per year, ensuring firsthand knowledge of ships, services, and itineraries, all to better serve their clients.

Diane and Arnie's extensive travels have taken them through the United States, Mexico, the Caribbean, Europe, the Society Islands, China, New Zealand, and Australia, giving them a wealth of insights to curate unforgettable journeys for you.

Join us at Best Expedition Cruises, where Diane and Arnie Ross transform your travel dreams into remarkable realities. Let's embark on a voyage like no other, exploring the world's most extraordinary destinations in style and comfort. Your journey of a lifetime begins here.

Other Members

Ryan McElroy
Ryan McElroy

Strategic Advisor to Founders

Ryan is a serial entrepreneur with a successful track record spanning over 20 years. As a founder, strategic advisor, and early-stage investor, Ryan has successfully grown several prominent travel technology firms. Among his notable ventures are Jerne and Travel Agency Tribes, widely embraced by thousands of travel companies and millions of consumers worldwide.

"Diane was great to work with on our trip to Europe"

She was accessible to answer our questions and knowledgeable about planning the trip. We had a great time!!

Dean Weeks

"I can't wait for my next expedition!"

I can't thank Best Expedition Cruises enough for the incredible journey they orchestrated for me. My dedicated travel advisor, Diane, went above and beyond to make my expedition cruise a truly unforgettable experience. Her expertise and attention to detail ensured that every aspect of my adventure was seamlessly planned and executed. From selecting the perfect itinerary to securing exclusive perks, Diane's guidance was invaluable. Best Expedition Cruises and Diane made my dream of exploring one of the world's most remote destinations a reality. I can't wait for my next expedition!

Shirley

"5 star all the way"

I’ve been booking with Kingsbridge Travel for year and was excited to see Diane is now specializing in expedition cruises. I decided to take my granddaughter to the Galapagos. Diane recommended Tauck Bridges which wasn’t even on my radar. It was the perfect choice for us. 5 star all the way.

"Diane Ross has been my “go to” travel agent for years"

Diane Ross has been my “go to” travel agent for years. I travel solo and it’s hard to find cruises that don’t charge me double. Diane is always on the look out for waived single supplements for me. She knew I was looking for an Iceland expedition cruise and sent me a Ponant cruise with no single supplement. She also sends me an app for my phone that has all my travel information on it for every trip I book. Her knowledge and service is top notch.

"Our Mediterranean cruise fabulous!"

When I called Kingsbridge Travel I had so many questions. I had looked online and got so confused with all the reviews of different ships and cruise lines. Diane took the time to find out where we had been before and what kind of activities we like. She chose a ship that wasn't on our radar and took the time to book the best location for us. She also recommended a tour of Akrotiri in Santonini that was one of the highlights of our vacation.

Thomas Kennedy

"She made the process seamless"

I wanted to explore the Arctic but have never considered a cruise. Diane explained how expedition ships are not like the cruises I've imagined. They are simply  moving vessels to get to remote corners of the world.The focus is on exploration and soft adventure- not bingo and all you can eat buffets. Her knowledge of the different brands and which would best suit my needs was invaluable. She made the process seamless and I'm already looking at other regions to explore. A+++

Gail Donahue

"Diane Ross was extremely competent, professional, and always available to assist with any concerns or questions I had."

She always promptly returned phone calls or emails throughout the planning process, and even on one occasion during the trip. Diane guided me every step of the way and attended to every detail to make my dream trip a reality. Thanks to her expertise, my experience was worry and stress free. I will be planning a return trip to Europe, and wouldn't consider anyone else as my agent.

Diane Hayes

"It's my pleasure to say a little about my experience with Diane Ross with Kingsbridge Travel."

Our recent trip to Europe was diverse and somewhat complex. To complicate matters further,we were traveling with another couple. So many moving parts! Hotel reservations, car rentals, tours, you name it, Diane handled it all. We had a lovely, memorable trip to London, Normandy, Germany and a fabulous river cruise on the Danube with Uniworld. With Diane's help and guidance our trip went so smoothly. Traveling , as fun as it is, comes with some angst. Diane absolutely saw to it that our trip was all and more than we'd hoped for.

Victoria Righthouse

"She’s a pro- I can’t recommend her highly enough."

There are so many choices for expedition cruises and I got so confused. Fortunately, I found Diane Ross and Best Expedition Cruises. She asked me so many questions about the type of experience I was looking for. Diane then narrowed it down and offered me 2 options highlighting the benefits of each. Based on that I chose an Antarctica cruise on Aurora with a flyover in one directions. She’s a pro- I can’t recommend her highly enough.

"I was so pleased with a recent trip that I wanted to share my satisfying experience."

My mother and sisters and I have a tradition of celebrating milestone birthdays by going on a trip together. Our travel agent, Diane Ross, planned a trip-of-a-lifetime for us. We wanted to cruise, but also to tour. Because Mom is 88, navigating around a large ship would have been too strenuous. A river cruise was the answer! Diane had so much knowledge about various lines, and was able to narrow down the selection for us. An elegant environment was important to us, as well as cuisine. She found an ideal itinerary and knew which cabins were the most spacious and well-located. The ship’s staff knowledge of the (60th) birthday made the celebration more memorable (which Diane facilitated). She inquired about our interests to enhance our enjoyment of the trip. As a result, while docked in Paris, she arranged a Walking Tour of chocolate boutiques for us! Everyone loves chocolate, but I think few travel agents take the time to learn about their clients’ likes and dislikes, so that they can personalize their trip in such a lovely and different way. In addition to her professionalism, Diane’s depth of traveling experience allows her to recommend and implement trips for clients on every scale, from a local getaway to an around-the-world voyage. I can’t recommend her services highly enough“

IJ, Cherry Hill NJ

"Diane is the best travel agent we've ever had."

She really listened to us and asked a lot of questions so she could arrange the best trip for us. Our trip to Spain was nothing we could have planned ourselves. She took care of all parts of the trip- the air, hotels and tours. She even took care of details that we wouldn't have thought of. We especially loved that she chose hotels with kitchen facilities since we were traveling with our children. That made it easier and also saved us money. Diane even asked about our kids interests and booked tours that they loved. Great experience.

Chris Lyons

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